Politique de remboursement
No Return Policy
At DR Delicacy, we prioritize the quality and safety of our food products. To ensure the highest standards of hygiene and freshness, we have established a strict no return policy.
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No Returns or Exchanges: All food products purchased from DR Delicacy are final sale. Due to the perishable nature of our products, we cannot accept any returns or exchanges.
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Product Quality Assurance: We take great care in preparing and packaging our food to ensure it meets our quality standards. If you encounter any issues with your order, please contact our customer service team within 24 hours of purchase.
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Order Accuracy: We strive to fulfill each order accurately. If you receive an incorrect item or your order is missing an item, please notify us immediately, and we will address the issue promptly.
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Allergy and Dietary Information: It is the customer’s responsibility to review the ingredient list and allergen information provided for each product. We cannot accept returns or offer refunds for products due to allergy or dietary restrictions.
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Refunds: Refunds will only be issued in the case of a proven quality issue or an error on our part. Refund requests must be made within 24 hours of receiving your order and will be subject to management approval.
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Customer Feedback: We value your feedback and encourage you to reach out with any concerns or suggestions. Your input helps us improve our products and services.
By placing an order with DR Delicacy, you acknowledge and agree to our no return policy. Thank you for your understanding and support.
Contact Information:
DR Delicacy
291 North Post Oak Road, Suite 120, Houston, TX 77080
orders@drdelicacy.com
Note: This policy is subject to change at the discretion of DR Delicacy. Please review our policy regularly for updates.
Thank you for choosing DR Delicacy. We appreciate your business and look forward to serving you.